Privacy Policy | Softrate

Introduction

Softrate (“we”, “our”, or “us”) operates the Softrate website and mobile applications, including the Softrate HRM mobile application. This Privacy Policy explains how we collect, use, and protect personal information.

Scope of This Policy

This Privacy Policy applies to our website, mobile applications, and related services. It covers information collected through the Softrate HRM mobile application used for internal organizational purposes.

Information We Collect

Personal details such as name, email address, phone number, and employee ID
Employment-related data including attendance and role information
Communication data when you contact us for support
Technical data such as IP address and device information for security and analytics

Location Information

If enabled, the HRM application may collect location data solely for attendance, compliance, or operational purposes. Location data is never used for advertising or sold to third parties.

How We Use Your Information

To operate and maintain our services
For attendance tracking, payroll, and HR management
To improve application performance and security
To comply with legal obligations

Data Sharing

We do not sell personal or employee data. Information is shared only with authorized internal personnel or trusted service providers when required for operational or legal purposes.

Data Protection & Retention

We implement reasonable security measures to protect personal data. Information is retained only for as long as necessary for business or legal requirements.

Your Rights

Users may request access, correction, or deletion of their personal data by contacting us. We comply with applicable data protection laws including GDPR and CCPA where applicable.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@softrateglobal.com